MATAWAN SERVICES plus agile, plus réactif
Nous sommes une agence technologique et éditeur de solution en hyper-croissance et en quête de renfort !
Nous avons rejoint Matawan, membre de la French Tech 120 depuis 5 années consécutives, faisant partie des start-ups les plus prometteuses.
Notre double ADN de société de conseil IT et d'éditeur de solutions nous permet de proposer à l'ensemble de nos collaborateurs une variété de projets et un plan de carrière sur mesure.
We are looking for an experienced Business Analyst with expertise in ServiceNow's Strategic Portfolio Management or Order Management modules. The ideal candidate will have a strong background in analyzing business needs, designing solutions, and implementing ServiceNow modules to optimize portfolio or order management processes.
Key Responsibilities :
- Analyze business needs and design tailored solutions for Strategic Portfolio Management or Order Management modules.
- Configure and customize ServiceNow solutions following best practices.
- Create and maintain documentation, including business requirements, process flows, and user guides.
- Perform gap analysis and recommend improvements to existing processes and systems.
- Train and support end-users to ensure effective utilization of ServiceNow modules.
- Collaborate closely with technical teams to ensure successful implementation and integration of solutions.
- Monitor and assess the performance of implemented solutions, making adjustments as needed.
- Stay updated with the latest ServiceNow developments and industry trends to continuously improve our processes.
Required Qualifications :
- Proven experience as a Business Analyst with a focus on ServiceNow's Strategic Portfolio Management or Order Management modules.
- Strong understanding of ServiceNow platform capabilities and best practices.
- Excellent analytical and problem-solving skills.
- Full remote ok.
Required Qualifications :
- Proven experience as a Business Analyst with a focus on ServiceNow's Strategic Portfolio Management or Order Management modules.
- Strong understanding of ServiceNow platform capabilities and best practices.
- Excellent analytical and problem-solving skills.
- Full remote ok.